Customer Support Hours
SUPPORT OVERVIEW
We are committed to providing reliable and timely customer support to ensure a smooth shopping experience. Our team is available to assist you with orders, products, shipping, payments, and any other inquiries.
WORKING HOURS
Our customer support team is available during the following hours:
Monday to Friday
9:00 AM to 6:00 PM
Saturday
10:00 AM to 4:00 PM
Sunday
Closed
RESPONSE TIME
We aim to respond to all customer inquiries as quickly as possible during working hours. Messages received outside of working hours will be answered on the next business day.
HOW TO CONTACT SUPPORT
You can reach our support team through email or phone for any assistance related to your order or store experience.
EMAIL SUPPORT
help.simplesunglasses@gmail.com
PHONE SUPPORT
+1 (516) 754-8642
IMPORTANT NOTE
During peak seasons, holidays, or promotional periods, response times may be slightly delayed due to high inquiry volume. We appreciate your patience and understanding.